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CONTACT CITYPASSENGER’S SUPPORT

 Our IT advice center: Our advice center will help you on all your questions regarding network architectures and IT. Our employees have an understanding of your business environment, its rationalization and its functional improvement.

 On-site Engineering: Your needs are peculiar and you want specific adaptation of our routers or network developments? 
Our engineering team is at your disposal to discuss your needs, accompany you to specify, develop and integrate them.

 Technical support : As soon as you send your request, we generate a service ticket confirming the receiving of your demand. At that moment, one of our engineer from the support team will contact you to pinpoint the problem you are facing and to guide you through the resolution procedure.
Once the problem is solved, you will receive an email to close the ticket. We ask you then to confirm the ticket closure if you believe the problem was solved.

By phone

You can reach us by phone at:
Tel: +33 1 60 13 85 95
Opening hours of the phone assistance:
8.00 AM to 1.00 PM and 2.00 PM to 6.00 PM from Monday to Thursday
8.00 AM to 1.00 PM and 2.00 PM to 5.00 PM on Friday





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