Welcome to CityPassenger Technical Support

CityPassenger and its Partners provide quality services for technical support, please contact us for any inquiry.

Our affiliated Partners staff members are CityPassenger Certified and follow our extensive Training Programs to ensure the best quality services to our clients during the installation, surveillance and maintenance of our solutions.

When technical support is needed we recommend that your initially contact your CityPassenger Certified Support Partner. CityPassenger provides technical assistance through your CityPassenger Partner and we will provide end-user support when the Partner is not able to solve reported issues.

Our Technical support centers in Europe and North America guarantee high reactivity and quality services.

Regional Technical Support Centers contact information:

Americas
1117 rue Sainte Catherine Ouest
Suite 709
H3B 1H9 Montréal
QC, CANADA
Technical Support: 1-514-933-6281
Email : support[@]citypassenger.com
Normal office hours: Monday-Friday 06:00 - 18:00 Eastern Time

EMEA
1 Avenue de l'Atlantique
Immeuble Les Conquérants
BP 903
91976 Courtaboeuf Cedex
FRANCE
Technical Support: + 33 (0) 811 600 933
Email : support[@]citypassenger.com
Normal office hours: Monday-Friday 08:00 - 18:00 Central European Time

The CityPassenger online support is able to answer any questions regarding our products. In cas you do not get a satisfactory answer, please do let us know by sending an e-mail to support[@]citypassenger.com.

Download our VPN Client user below:

  • Windows XP/Vista Version (V3): Click to download the Windows XP/Vista VPN client (V3) (exe - 6,85 Mb)
  • Windows XP/Vista Version (V4): Click to download the Windows XP/Vista VPN client (V4) (exe - 5,75 Mb)
  • Windows XP/Vista/7 32 bits Version (V5.3 Version française): Click to download the Windows XP/Vista/7 VPN client (V5) (exe - 6 Mb)
  • Windows XP/Vista/7 32 bits Version (V5.3 English version): Click to download the Windows XP/Vista/7 VPN client (V5) (exe - 6 Mb)
  • Windows XP/Vista/7 64 bits Version (V5.3 Version française): Click to download the Windows XP/Vista/7 VPN client (V5) (exe - 6 Mb)
  • Windows XP/Vista/7 64 bits Version (V5.3 English version): Click to download the VPN Windows XP/Vista/7 VPN client (V5) (exe - 6 Mb)
  • MacOS X 10.6 (Snow Leopard) Version: Click to download the Mac OS X 10.6 (Snow Leopard) VPN client (pkg - 520 Kb)
  • MacOS X 10.5 (Leopard) Version: Click to download the Mac OS X 10.5 (Leopard) VPN client (pkg - 544 Kb)
Users of Windows Vista and 7: launch the application with Administrator rights (right click the mouse on the executable and then "Run as administrator").

      Citypassenger's Hotline 0 811 600 933